Lead Time Orders are not shipped until payment has been received in full. Orders are processed after 6:00 pm Pacific Time, Sunday through Thursday. Any order received by that time (6:00 pm Pacific) will be delivered to the proper carrier the next business day. Business days are Monday through Friday and exclude any US holiday that the US Post Office does not deliver mail. Any order submitted after that time will be processed the following day.Shipping Methods We ship via USPS or UPS. Customers are required to select a shipment method at the time of checkout. We will ship according to the level of service you request (overnight, 2-day, etc.). Once the order is processed and shipped, you will receive an email with a tracking number if one is provided by the carrier. Shipping Charges Shipping charges are calculated at the time of checkout. Shipping Liability Risk of loss of any Products shall pass to Customer upon delivery to any commercial common carrier. Any loss due to theft, accident or other incident occurring during shipping is the sole responsibility of Customer. Return Policy All sales of Products are final. No returns shall be accepted by Fancy Fiber Farm. |